ORA is fully committed to maintaining an exceptional level of integrity and transparency and have created various policies which we vigorously adhere to.
1. POPI Policy
ORA guarantees its commitment to protecting their client’s privacy and ensuring their Personal Information is used appropriately, transparently, securely and in accordance with applicable laws.
2. Conflicts of Interest Policy
All directors, staff, and management committee members of ORA will strive to avoid any conflict of interest between the interests of the company on the one hand, and personal, professional, and business interests on the other. Any conflicts of interest between two clients conducting business through the company will also be managed in accordance with this policy. This includes avoiding actual conflicts of interest as well as the perception of conflicts of interest.
3. Data Protection Policy
ORA strives to protect the personal rights of any individual/group whose personal data it processes – including its employees, customers, suppliers and other contractual partners or interested persons.
4. Complaints Policy
ORA is committed to providing an exceptional and professional service and therefore also value your feedback as it allows us to continuously improve our service and processes, and affords us the opportunity to change bad experiences into positive ones.